Jun 01, 2020 Several Mac users have said that Mail closes or quits unexpectedly. This article explains how you can troubleshoot if the Mail app on your Mac keeps crashing when you want to open it. This article will help you if: Mail opens without any issue but then crashes later on. Jun 04, 2020 How to Whitelist a Domain in Mac OS X Mail App. How to Move Your Apple Mail to a New Mac. Can't Send Email in Apple Mail. Using Apple Mail's Troubleshooting Tools. How to Move Windows PC Data to Your Mac Manually. Troubleshooting Tips for Mac Startup Problems. How to Fix Outlook When It's Not Receiving Emails. If an app freezes or quits unexpectedly on Mac When an app on your Mac stops working, try these suggestions. If the app is frozen and unresponsive, choose Apple menu Force Quit, select the app in the dialog that appears, then click Force Quit.
Despite all the good our cell phones can do for us, it is not without troubles. One problem experienced by some owners of iPhones is the Mail App constantly crashing for no apparent reason.
This makes checking your mail almost impossible, and actually trying to respond to e-mail messages even worse. If you are experiencing these issues, ease your frustration by attempting the steps recorded below.
Free up Memory
If too much information is hogging your phone’s memory, this can cause the Mail app to have difficulty starting. Navigate to Settings>General>Storage to check on how much free space you have. If the phone is full, you can delete some items to make more room. Try removing photos and videos, or apps you haven’t used for a while.
Alternatively, you can offload the Mail app itself and then re-install it. Note that this is not the same as deleting the app. The key difference is when you delete an app, you also delete and data the app has stored, but when you offload and app that data is preserved.
Find this option by going to Settings>General>Storage and then swiping down to find the Mail app. Choose the Mail app and then click “Offload App.” To reinstall, go to the same spot and this time choose “Reinstall App.”
Reboot Just the App for Mail
If this doesn’t do the trick, the next step to try is to force the Mail app to start over. To get this done, follow the steps below for your device:
- Any device iPhone 8 or older: Tap the home button twice, quickly. This reveals any apps still running in your phone’s background. Simply locate the Mail app by swiping left and right. Once you find it, swipe it up.
- For iPhone X: Once the device is unlocked, swipe your finger up on the screen. After you find the Mail app in the list, touch and hold until the “-“ icon (minus sign) appears in red. Next, simply tap the icon to shut down the app.
This will not delete any of the app’s information, so simply reopen the app to find out if it worked.
Remove and Re-add E-mail Accounts
Try deleting your e-mail information and re-entering it by finding Settings>Accounts & Passwords. Next, choose your account and select “Sign Out.” After it is deleted, choose “Add Account” and re-enter your e-mail information. This will clear out any issue that may have come from an incorrect mail setting.
Reboot the Phone
A rule of thumb with nearly any issue with any electronic device is this: Try turning it off and then back on. The different ways to accomplish this task include:
- Click and hold the side button (or both side button and one volume button for the iPhone X).
- Open your phone and navigate to Settings>General>Shut Down.
Check for Updates
Use your phone menu to navigate to Settings>General>Software Update. If you find an update is needed, download and install the update before attempting the next fix.
Mail App Keeps Crashing
Toggle the Fetch New Data Option
If the Fetch New Data option is interfering with your Mail app, you can try restarting it. To do this, open Settings>Accounts & Passwords> Fetch New Data. Toggle the radio button off for a few seconds. After waiting, turn the button back on and check the Mail app.
At the end of all these steps, if you are still experiencing problems, call Apple for more in-depth help. Apple does offer live support via chat, for your convenience. Sometimes, no matter how many tips and tricks the internet may provide, we still need the experts!
Why is Mac Mail not working?
With a new macOS out there, some Mac users have encountered Mac Mail problems following an attempt to update to macOS Catalina.
If you are experiencing any of the problems listed below, we’ve got fixes to get your Mac Mail working as it should. Despite numerous improvements from the previous operating system, there weren't too many changes made to the Mail App in Catalina.
However, there have, and were numerous reports of the app crashing or unexpectedly quitting, which is why fixes and workarounds are currently needed to ensure the Mail app works as it should.
Here are a number of problems and 12 fixes for those who've encountered unexpected issues with Mac Mail.
1. Mail not launching since macOS Catalina update
This is one of the most common problems people keep encountering, and it seems the fix is pretty simple too.
Fix: Launch the Mac Mail app from your Applications
If Mail launches that way, drag the icon out of the Dock. Once that has vanished, drag the icon — a copy of it will be made —back into the Dock. Then close Mail and attempt to open it again via the Dock. Providing that works, your problem is fixed.
Tip: Control + Click the Mail app icon to reveal 'Open' command in the context menu.
2. Mail crashing or running slow
Now, if the above solution doesn't work and Mail is either crashing or running slowly, there are other ways you can get it working smoothly again. No one can be without access to email for too long!
Fix 1: Force Quit the Mail app
Do this the usual way, and if that doesn't work, move onto the next step.
Fix 2: Restart Mail using the Activity Monitor
- Go to Activity Monitor through Spotlight, Siri or Utilities.
- Type ‘Mail’ into the search function.
- Now click on the X symbol to force close.
- Attempt to restart the usual way - or take it out of the Dock and put it back in (fix #1), before trying to restart the Mail app.
Fix 3: Delete saved Mail states
If the solutions above don't work, let’s start to clear out some prior-state files on your Mac.
This requires going into your hidden Library folders.
- Open Finder > Go to Folder...
- Now hold the Option key and Select Library to open these folders.
- Find this folder: Containers > com.apple.mail > Data > Library > Saved Application State
- Within that, move this folder into Trash: com.apple.mail.savedState
- Empty the Trash and try to restart Mac Mail the usual way.
Important: Back up the mentioned folder so you can put it back if something goes wrong.
If that has worked, you can restart Mail and it should be running smoothly. If not, there are other solutions below, and some that don't involve quite so much digging within Library folders and files - which aren't always so easy to find for those who aren't Mac power users.
3. Mail folders missing
In some cases, these problems have caused Mail folders to go missing - without those the app won’t work, so there are solutions to these that most users can manage without too much difficulty to get the Mail app working again.
Fix: Check your Mail Connections
- Open the Mail app.
- Go to the Window in the top menu and click on Connection Doctor.
- This will show whether there are problems with connecting to the Mail app.
- Now re-check account settings and delete and re-add your Mail account to reset this.
- Your Mail app and every email should be accessible again.
4: Mail app is slow
Sometimes your Mail is slow because it has to deal with tons of open windows buried beneath other apps.
Fix: Merge Mail windows
Specifically for this your email client has a lesser-known command called 'Merge All Windows'.
Click on Mail > Window
Now, choose 'Merge All Windows'
Close the redundant windows to minimize the impact on your Mail's memory. Hopefully, it will get snappier.
5: Mail app junk
As outlined above, there are a number of fixes for Mail not working. Some of them require a certain amount of technical confidence and know-how. It is also worth noting that deleting the wrong folder or file within Library could disable another app accidentally. But, luckily, there's a software that can do all the fixing for you.
Fix 1: Repair Mail settings with CleanMyMac X
CleanMyMac X is a Mac maintenance app that is notarized by Apple. It's developed by MacPaw, the makers of various productivity tools for Mac. The latest version of CleanMyMac has tools that help you troubleshoot Mail, beyond other things.
- Download CleanMyMac X free edition.
- Click on Mail Attachments.
Now, if you click Scan, the app will search for unnecessary files in Mail it can delete.
Now open Mail again — it should be working as good as new.
Fix 2: Reset the Mail App (nuclear option)
One of the quick fixes that works in 99% of the cases is to “reset” the Mail App. I use CleanMyMac X for this operation. It doesn’t delete the program itself but brings it back to its default state. This operation solves many app conflicts and incompatibilities. Also, your user files stay safe and are not being affected.
To enable this feature you need to do one preliminary step: open CleanMyMac X Preferences.
Have you installed CleanMyMac X? Ok, let's go.
Click CleanMyMac X (in the upper menu) > Preferences.
Click on Ignore List and choose Uninstaller.
Uncheck 'Ignore system applications' box.
We've just allowed CleanMyMac X to reset your Mail app.
The reset procedure:
- Launch the Uninstaller tool in CleanMyMac X.
- Choose Mail app in the list of Apple apps.
- Click on the Uninstall button with arrows — this reveals the Reset button.
- Click Reset.
Valorant On Mac Keeps Crashing
As we mentioned above, CleanMyMac X is a really useful Mac performance improvement app. It comes with a whole load of features and tools that improve how a Mac runs, and can get your Mail app up and running again without stress or it taking very long. Hope you are receiving mail again — stay tuned for more Mac tips.